Your peace of mind matters to us. If something isn’t right, we’ll make it right.

30-Day Return Eligibility

We accept returns within 30 days of delivery if your item arrives damaged, defective, or not functioning as intended.

To be eligible for a return:

• The request must be made within 30 days of delivery
• The item must be returned in its original packaging whenever possible

We do not require items to be unused if the issue is related to functionality or damage.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Downloadable or digital products
• Personalized or custom-made items

Sale items are final unless they arrive damaged or defective.

How to Start a Return

To begin a return, please contact our support team at
support@getveralife.com

In your email, include:

• Your order number
• A brief description of the issue
• Photos or videos if the item is damaged or not working

Our team will review your request and provide next steps.

Refunds

Once your return is approved, your refund will be issued to the original payment method.

• Refunds are processed within 5–7 business days after approval
• Depending on your bank or payment provider, it may take an additional 2–5 business days for the refund to appear in your account

You will be notified by email once your refund has been processed.

Exchanges

At this time, we do not offer direct exchanges.
If you would like a replacement item, we recommend placing a new order once your refund has been completed.

Damaged or Defective Items

If your order arrives damaged, defective, or not working, please contact us as soon as possible at
support@getveralife.com

Include photos or videos of the issue so we can resolve it quickly.

Return Shipping

• If your item is damaged, defective, or incorrect, we will cover return shipping
• For other approved returns, return shipping costs may be the customer’s responsibility

If you have any questions or concerns, our support team is always here to help.
support@getveralife.com